We make data human

Listen to, understand, and engage the people who matter most –

your employees and customers.

Perception Text Analytics

Kanjoya Perception™ transforms the way you work with text-based data

Our state-of-the-art text analytics identifies emotions, attitudes, motivations, and intent — the key drivers of customer and employee engagement and behavior.

Learn about our solutions for —
employee engagement, diversity at work, and customer experience 

Perception real-time flagging

Keep a real-time pulse on your business

Spot red flags as they arise with continuous survey and analytical capabilities – so you have time to assess, plan, and take action.

Gain instant insights on your employees and customers

Perception Custom Insights

Customized insights for your entire organization

Kanjoya helps organizations make better decisions by getting the right information into the hands of the right person at the right time.

Deliver interactive dashboards of employee insights and customer insights  to the relevant leaders and managers

Kanjoya Perception Features

  • Best-in-class Text Analytics
  • Industry-leading Natural Language Processing (NLP) and Machine Learning technologies
  • Aggregation of data from any and all Voice of Customer (VOC) or Voice of Employee (VOE) channels
  • Synthesis of qualitative and quantitative data
  • Complete Survey Solution
  • Integration with existing Human Capital Management (HCM) platforms
  • Employee Engagement dashboards
  • Elegant, intuitive User Interface (UI)

  • Automatic categorization and tagging of topics and HR-related themes
  • Metrics for qualitative data including emotion, sentiment, activation, promotion, and detraction
  • Top Terms and Distinct Terms by segment
  • Emotional Promoter Score (EPS); analogue to NPS  for text data
  • Historical/ trend analysis
  • Ability to segment or search based on any characteristics
  • Demographic visualizations
  • Competitive analysis
  • Outlier analysis

Hear from our customers